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What I Learned From My Meta Ads Call (And What Retailers Like You Need to Know)

If you’ve ever poured money into Instagram or Facebook ads and thought, “Why isn’t this working?”—you’re not alone. In this post, we’re breaking down what Meta told me about the best instagram ads for boosting retail sales.

I just got off a call with Meta (yep, the real deal – Facebook and Instagram’s parent company), and they shared some powerful insights on how to get the most from your sale-focused ads, especially if you’re running promos, new arrivals, or seasonal deals.

And hello Black Friday Cyber Monday that’s coming up soon where people spent over $13 BILLION just on Cyber Monday alone. They spent over $40 billion during Cyber Week which is the five days from Thanksgiving to Cyber Monday.

If you’re a retail store owner trying to figure out why your ads aren’t converting, or why your cost-per-result feels high, keep reading. I’ll walk you through exactly what I learned, break it down in plain English, and give you simple changes you can make today.

Let’s Talk Facebook & Instagram Ad Frequency (And Why It Could Be Wrecking Your Ads)

Here’s what Meta taught me: if your ad frequency is too high, it’s like playing the same song on repeat. Eventually people stop listening.

Frequency = how often someone sees your ad.

If it’s creeping up past 3, people are tuning out. That’s when it’s time to switch up your creatives, not necessarily panic or ditch the ad altogether.

Here’s how to fix it:

  • Add more creatives to your campaign
  • Run multiple ad sets (more on that in a sec)
  • Turn on Advantage+ creative enhancements to give Meta more flexibility

Meta recommends having 3 to 10 creatives per ad set. That may sound like a lot, but think of it this way: each creative is like trying on a different outfit in the fitting room. You have to see what looks best.

Reels Are the MVP Right Now to Promote Your Small Business on Instagram and Facebook

Want to reach more people? Post a Reel.

I tell my clients :

Reels & Carousels are to gain more followers.

Carousels & Posts are to nurture your existing audience.

Stories are for behind the scenes, personality, and selling.

Meta told me that 80% of users prefer Reels. They perform best across both Facebook and Instagram, especially when you’re trying to make sales.

If you’re not sure what kind of Reels to create, start here:

  • Keep them short: 15 seconds or less
  • Make them relatable: Think everyday life, not overproduced
  • Hook them in: The first 3 seconds matter the most
  • Add closed captions and use trending music (or voiceover)

This doesn’t have to be complicated. Think of Reels like a video version of the conversations you have in your store every day. Keep it casual and real.

If you need help creating reels, see if our Social Club is right for you.

Let’s Talk Budget (It Might Be Lower Than You Think)

Another big takeaway: for sales-focused ads, you really need to be spending at least $25–$30 per day.

Anything less than that, and Meta may not have enough data to really optimize. And if you’re trying to stretch $10 across multiple objectives or audiences? It’s like trying to split one cookie between 10 people. Nobody gets enough to be satisfied.

If your budget is tight, I recommend:

  • Focusing on one campaign at a time
  • Using a conversion objective
  • Keeping it simple: one product, one offer, one message

Should You Use Advantage+ Campaigns?

You’ve probably seen Meta pushing their Advantage+ campaigns (formerly called “automated” or “smart” campaigns). I’ve been testing these myself and here’s the scoop:

Advantage+ works best when:

  • You have multiple ad sets running
  • You have lots of creatives to test
  • You give the campaign at least 2 weeks to optimize

Meta’s system will automatically put more budget toward the ad sets and creatives that perform best. But if you only give it one option, it has nowhere to go. Like giving GPS directions but only one road to drive on.

If you want to test Advantage+, do it but set it up with some wiggle room.

Why This Setup Matters for Your Boutique Ads

Let’s take a second to zoom out. If you’re running a weekend sale and only post once to Instagram and boost it for $10, you’re not giving your business a real chance to succeed.

You’re hoping for luck instead of setting yourself up for results.

Here’s why this kind of ad strategy works, especially for local retailers:

  • Warm and cold audiences behave differently. Your loyal followers already trust you, but new people need more context. When you split your ad sets, Meta can talk to each group in the way that works best for them—kind of like how you’d greet a regular differently than a first-time shopper in your store.
  • Different creatives give Meta options. Every photo or video is like a new salesperson on the floor. The more variety you give Meta, the better it can match the right content to the right person. (This is why those 1-photo ads often fizzle out quickly—they don’t have enough backup.)
  • Reels win attention. Plain and simple. They’re short, engaging, and show off personality. Think of Reels as your virtual storefront window—quick glimpses that stop someone mid-scroll and make them want to step inside.
  • Running your ad for at least 14 days gives it time to optimize. Meta’s learning phase is real. When you let the algorithm gather data, it gets smarter about who’s clicking, buying, and responding. If you cut it short too soon, you miss out on the momentum that leads to actual results.

This isn’t about spending more for the sake of it. It’s about giving your content the time and space to do its job, just like you would if you set up a beautiful in-store display or hosted an event.

What Lower Meta Ad Frequency Actually Gets You

One of the most helpful things I learned was that lower frequency = lower cost per result.

That means more sales, more traffic, and more conversions—without having to spend more money.

It’s not about “starting over” every time an ad plateaus. It’s about refreshing it with new visuals and letting the algorithm do its job.

This is why we create so much custom content for our retail clients. It’s not just about being “on brand”—it’s about giving platforms like Meta more options to test so you get better results.

A Note to the Overwhelmed Retailer

If this all sounds like a lot, I get it. I used to feel the same way.

It can feel like you’re supposed to be a full-time marketer, content creator, and buyer on top of running your store, managing your team, and making time for your actual life.

But here’s the good news: you don’t have to do it alone. You just need a plan, a few key assets, and someone to show you where to focus your energy.

This is exactly why I created the Customer Experience Makeover – a guided experience where I help retail owners overhaul how they show up online so their website, emails, and ads actually convert.

Why This Matters More Than Ever

Your customers are being targeted by big box stores and influencer ads every time they open their phones.

But here’s the truth: they want to shop with you. You just have to make it easy to say yes.

If your ads feel confusing, your visuals are outdated, or your messaging doesn’t match what’s in your store, it’s like inviting someone to a party and forgetting to unlock the front door.

You’ve worked too hard building your business to leave the digital experience up to chance.

Want to Learn How to Do This For Your Own Store?

If you’re ready to stop guessing and start running Meta ads that actually work, I want to invite you to get on the waitlist for our next Customer Experience Makeover.

You’ll learn:

  • How to prep your content for high-converting ads
  • What to include on your website before you run any traffic
  • How to test and tweak without burning through budget
  • How to build a marketing strategy that works together like a well-oiled machine

Spots are limited, and the waitlist always gets first access.

👉 Join the Waitlist Here

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